Terms of service

OVERVIEW

Welcome to LimoncellaBy. The terms "we", "us" and "our" refer to LimoncellaBy. LimoncellaBy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LimoncellaBy is powered by Shopify, which enables us to provide the Services to you.

The terms below, together with any policies referenced herein (these "Terms of service" or "Terms"), describe your rights and obligations when you use the Services.

Please read these Terms carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By using, interacting with, or accessing our Services, you agree to these Terms and to our Privacy policy (/policies/privacy-policy). If you do not agree to these Terms or to the Privacy policy, you should not use or attempt to use our Services.

SECTION 1 — ELIGIBILITY AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, and that you have given us your consent to allow any minor dependants under your care to use the Services on a device you own, purchased, or control.

In order to use the Services, including browsing our online stores or purchasing any product or service we offer, you may be asked to provide certain information, such as your email address and billing, payment and shipping details. You represent and warrant that all information you provide in our stores is true, current and complete, and that you have all necessary rights to provide that information.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to present our products and services accurately in our online stores. Please note, however, that the colour or appearance of a product may differ from how it appears on your screen, depending on the device you use to access the store and on that device's settings and configuration.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or will be identical to what is described or shown in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time on a case-by-case basis, and we may limit the quantity of any product we offer to any person, geographic region, or jurisdiction.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. LimoncellaBy reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until LimoncellaBy confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as LimoncellaBy may not be able to accept cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address and/or phone number provided with the order.

You may only return or exchange your purchase in accordance with our Refund policy (/policies/refund-policy).

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 — PRICING AND BILLING

Prices, discounts and promotions are subject to change without notice. The price of a product or service is the price in effect at the time the order is placed, as stated in your order confirmation email. Unless expressly stated otherwise, published prices exclude taxes, shipping, handling, customs and import charges.

Prices shown in our online store may differ from prices offered in a physical store, in another online store, or in any store operated by a third party. From time to time we may offer promotions through the Services that affect pricing and that are subject to terms separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms apply.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, card number and expiry date, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the payment card information you provide is true, correct and complete, (ii) you are duly authorised to use that card for the purchase, (iii) charges incurred by you will be honoured by your card issuer, and (iv) you will pay the charges you incur at the prices posted, including shipping and handling charges and any applicable taxes.

SECTION 5 — SHIPPING

We are not liable for shipping delays. All delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by the carrier, by customs processing, or by events beyond our control. Once we have transferred products to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by LimoncellaBy, its partners or its licensors, and are protected by patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent. Except as expressly stated here, nothing in these Terms shall be construed as granting you a licence or other rights under any patent, trademark, copyright or other intellectual property right of LimoncellaBy, Shopify or any third party. Unauthorised use of the Services may violate applicable intellectual property laws. LimoncellaBy reserves all rights not expressly granted herein.

The LimoncellaBy name, logo, product and service names, designs and slogans are trademarks of LimoncellaBy or its partners or licensors. Such trademarks may not be used without the written permission of LimoncellaBy. The Shopify name, logo and product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing in the Services are the trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS

You may be given access to third-party tools as part of the Services, over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you choose to leave the Services to access those materials or third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to the use of third-party websites, or for purchases or use of products, services, resources or content on a third-party site. Please review third-party policies carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party.

SECTION 9 — YOUR RELATIONSHIP WITH SHOPIFY

LimoncellaBy is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our store are made directly with LimoncellaBy. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and LimoncellaBy, including any injury, damage or loss arising from the products and services purchased. You hereby release Shopify and its affiliates from all claims, damages and liabilities arising out of or relating to your purchase and transaction with LimoncellaBy.

SECTION 10 — PRIVACY POLICY

Any personal information we collect through the Services is subject to our Privacy policy, available here (/policies/privacy-policy), and certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you confirm that you have read these privacy policies.

Because Shopify hosts the Services, Shopify collects and processes personal information about your use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties who may be located outside your country of residence, in order to provide the Services to you. See our Privacy policy (/policies/privacy-policy) for more information on how we, Shopify and our partners use your personal information.

SECTION 11 — FEEDBACK

If you send, upload, publish, email or otherwise transmit ideas, feedback, reviews, suggestions, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, modify, reproduce, distribute and display such Feedback in any medium for any purpose, including commercial use. For example, we may exercise our rights under this licence to use, provide, evaluate, improve and promote the Services, and to perform our obligations and exercise our rights under these Terms.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives you received in connection with the Feedback; and (iii) your Feedback complies with these Terms. We have no obligation, and will have no obligation, to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but are under no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property rights or these Terms.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libellous or otherwise unlawful, abusive or obscene material, and will not contain computer viruses or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against our employees or any other person; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or re-use any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including junk mail, chain letters or similar solicitations; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm or expose to liability LimoncellaBy, Shopify or users of the Services.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, scrape, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm or pretext through the Services; (e) use any robot, spider, scraping, data mining or extraction tool, automated device or process, artificial intelligence tool (such as agentic AI), or any automated or manual means to access the Services; or (f) interfere with, bypass or circumvent any security or authentication features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have breached any part of these Terms.

SECTION 14 — AGENTS

14.1 This section (the "Agent Terms") applies if you use, permit, enable or cause the deployment of an Agent to access or interact with the Services. "Agent" means any software or service that performs an autonomous or semi-autonomous action on behalf of, or at the direction of, any person or entity, and that may act on a person's behalf or using a person's device without direct supervision.

14.2 No Agent may access or interact with the Services unless it identifies itself at all times and acts strictly in accordance with the requirements of section 14.4 below. In addition, no Agent may access or interact with Shopify's consumer services if we have asked that Agent to refrain from accessing, using or interacting with those services.

14.3 We may restrict, including by technical means, whether any Agent may access, use or interact with the Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, disclose that the request comes from an Agent and identify the Agent's name by including the following in the request's user-agent string: "Agent/[agent name]"; (ii) not conceal or obscure the fact that access, use or interactions originate from an Agent, for example by (a) mimicking human behaviour and interaction patterns or (b) completing or circumventing CAPTCHAs or performing actions designed to distinguish computer use from human use; (iii) respond truthfully to any question or prompt seeking to determine whether interactions originate from a human or a computer; and (iv) not circumvent or otherwise evade any measure intended to prevent, restrict, alter or monitor whether and how Agents access, use or interact with Shopify's consumer services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services (or any part of them) at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other terms that by their nature should survive termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such material by you, any other user of the Services, or anyone who may be informed of its contents.

EXCEPT AS EXPRESSLY STATED BY LIMONCELLABY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIMONCELLABY, OUR AFFILIATES, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THE EQUIVALENT PARTIES OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THEM, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING WITHOUT LIMITATION ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless LimoncellaBy, Shopify and our partners, affiliates, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, made by any third party due to or arising out of (1) your breach of these Terms or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your use of the Services.

We will notify you of any such claim, provided that a failure to notify promptly does not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of such a claim at your expense, including selection of counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (not to be unreasonably withheld). You will cooperate in the defence of any indemnified claim, including by providing relevant documents.

SECTION 19 — SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site or in respect of the Services constitute the entire agreement and understanding between you and us and govern your use of the Services. They supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of service).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt is void. We may assign, transfer or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements whereby we provide you the Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which LimoncellaBy's head office is located, and shall be subject to the courts of that jurisdiction. You and LimoncellaBy consent to that venue and to personal jurisdiction there.

SECTION 23 — HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date stated in the notice. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

SECTION 25 — CONTACT INFORMATION

Questions about the Terms of service should be sent to us at Limoncellaby.shop@gmail.com.

Our contact information is posted below:

Limoncellaby.shop@gmail.com